POSTAGE WITHIN THE UK
All items, within the UK, are shipped by Royal Mail First Class Signed For Delivery and will usually arrive within 1-3 working days. These are tracked so you do not have to worry about security or the parcel being lost in the post.
Shipping within the UK is a standard rate of £5.99. But if you have ordered a very small item such as a brooch and the shipping is significantly less then we do refund you the difference.
You can select your mode of shipping at checkout by using the drop down menu. Please ensure you select either standard for within the UK or international outside of the UK.
In one order, the standard rate stays the same. We will not penalise you on the postage for buying more than one item!
WE SHIP WORLDWIDE TOO
All items, outside of the UK, are shipped first class by airmail and depending on the location will take between 5-14 working days. Our international standard rate is £15. We ship ANYWHERE in the world...
Please read 'Vintage Does Mean Vintage' in the Terms & Conditions section first then continue to read below.
1) If you are not totally happy with your purchase we accept returns within 7 days of your receipt of purchase -in accordance with the Distance Selling Regulations customers are entitled to a refund withing 7 working days of receipt of goods.
SALE ITEMS ARE NOT RETURNABLE OR REFUNDABLE.
2) You must email us at email@example.com and we will provide you with the return address.
3) You are responsible for posting the item back to us and we are not able to refund return postage so please do not request a refund. The exception to this is if the item is not as described.
5) However if you would like an EXCHANGE, email us and we will be happy to refund your return postage and will of course post out the new item to you at no extra cost.
*LOVELY'S VINTAGE EMPORIUM CANNOT ACCEPT RESPONSIBILITY IF ITEMS RETURNED ARE DAMAGED OR LOST IN THE POSTAL SYSTEM. It is up to the purchaser to make sure items are insured and packaged correctly.